Version 1 · effective 9 September 2026
Refund policy
Requests are reviewed according to payment, generation, and digital-delivery status.
- 1
Request
Contact report@astrum.uno with safe payment-identification details; never send card credentials.
- 2
Review
The team checks payment status and digital-product delivery under applicable law.
- 3
Confirmation
A refund is complete only after payment-provider confirmation; bank settlement time varies.